Managed IT Services
MANAGED IT SERVICES
For most companies, it doesn’t make sense to create an entire in-house information technology (IT) department. Managed IT services gives organizations the option to have access to a dedicated IT department, without having to hire and manage their own staff.
VN Consulting can provide a service desk, proactive maintenance, and application support. We develop a close relationship with our clients, so there’s no frustrating experience of an impersonal or distant IT support network. Customer service is our top priority—we work with stakeholders and staff to ensure fast and efficient delivery of applications and support.
WHAT DO MANAGED IT SERVICES INCLUDE?
We offer assistance with software issues from level one support like password resets, new user creation/termination, to more complex issues such as investigation of code-base, network, or hardware resolutions.
We know that predictable costs are a must. VNC IT managed services give you all the benefits of your own IT department without the headache of internal management and without fluctuating costs.
Managed services typically include:
- Technical support via phone, email, or internet during regular business hours
- Management and configuration of network infrastructure
- Onboarding/Terminating users and hardware
- Ensure network and data security
- Collaborating and managing IT vendors
- Application support and workflow management
- Ensuring compliance for data, infrastructure, and network policies
- A single point of contact for employees and a consistent support experience
- Remote and onsite support
- Service level agreements
- Purchasing and procurement assistance
Get Rid of Your IT Headaches for Good
You want to spend your time managing your business—not putting out fires for every IT issue that arises. Bringing deep IT experience to bear, we create tailored solutions for every client.